Community Demands Money Mart End Predatory Practices

by on March 6, 2006

Members of the community group ACORN and Money Mart protested at Money Mart stores in more than 30 cities throughout the U.S. and Canada yesterday, including here in San Francisco at a Market Street Money Mart location. The group presented the business with a “Loan Shark of the Year” Award for gouging customers through predatory payday lending, criminal check-cashing fees, and rip-off refund loans.

“This company’s entire business is based on gouging people in need,” said ACORN member Paulette Chappill-Otten, “and we aren’t going to take it any more”. A San Francisco resident, Miss Chappill-Otten got a payday loan from Money Mart for $500 and wound up paying them back more than $800.


The interest rates on Money Mart’s payday loans range from 266% to 912%. While Money Mart says payday loans help people in a one-time emergency, ACORN charges that payday loans get people deeper in debt and that Money Mart’s profits come from customers who can’t pay the loans back and so are forced to repeatedly renew the loans and pay additional interest.

A $300 payday loan from Money Mart costs $352.50. If after two weeks the customer can’t pay the full amount, they pay the $52.50 finance charge and Money Mart rolls the loan over for two more weeks. If, as in many cases, this continues for three months, the customer will have paid Money Mart $341 in interest and still owe the entire $352.50 loan amount.

Money Mart is the second largest payday lender in the country, behind Advance America, and the second largest check casher, behind ACE Cash Express. Money Mart is financed by
Wells Fargo. ACORN is also demanding that Wells Fargo get out of this business and stop financing Money Mart’s unfair lending practices.

ACORN is the nation’s largest community organization of low- and moderate-income families, with over 150,000 member families organized into 700 neighborhood chapters in 60 cities across the country. ACORN’s website is at

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